The MassQEX portal is designated by the Executive Office of Health and Human Services (EOHHS) for the secure exchange of hospital quality and reporting measures data required by the MassHealth Acute Hospital Clinical Quality Incentive (CQI) Program and the MassHealth Hospital Quality and Equity Incentives Program (HQEIP).

Portal Functions

The web portal serves as the primary resource to:
  • create and manage user accounts,
  • upload test and production data files,
  • access data-entry tools,
  • access MassHealth hospital CQI and HQEIP year-end measure result reports

MassQEX Customer Support

MassQEX Help Desk support is available to all registered users. The help desk is staffed by clinical and information technology experts that provide real time technical support related to all aspects of data collection and reporting specifications, portal system requirements, and interpreting measure report results.

Please refer to the two resources below:

MassHealth Hospital Clinical Quality Incentive (CQI) Program

Phone: (844) 546-1343
Email: massqexhelp@telligen.com

MassHealth Hospital Quality and Equity Incentives Program (HQEIP)

Phone: (844) 546-1343
Email: qeiphelp@telligen.com

Hours: Monday through Friday 8 a.m.—5 p.m. (ET)