• Case List Request: The Hospital list of cases selected for chart validation are posted in the secure portal area within fourteen calendar days following the applicable quarter submission deadline.
  • Deadline: Copies of medical records must be submitted within twenty-one calendar days of the request. Copies of medical records not received within the timeline noted on the Case List Request will result in a failed validation status.
  • Chart Submission Content: medical records must include information on all data elements that are required for validation purposes as further described in Section 6 of the applicable rate year Technical Specifications Manual.

MassQEX Secure File Transfer

  • In RY2021, MassHealth implemented the MassQEX secure file transfer portal (SFTP) method to submit medical records for validation purposes. Hospitals are required to submit record for validation using SFTP methods.
  • Creating SFTP Accounts: Hospital can identify and create the SFTP User account by selecting an existing MassQEX portal registered user or a separate non-registered user. The non-registered staff must complete the SFTP User Registration Form posted on this MassQEX portal homepage.
  • Chart Submission Format: Hospitals must adhere to instructions on how to prepare medical records via the SFTP, required PDF format and upload procedures.
  • Refer to the EOHHS Technical Specifications Manual (Section 6) for details on SFTP user accounts, preparing record files for SFTP upload and other SFTP compliance information.